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Tidewater Workshop
Oceanville, NJ  08231
1-800-666-TIDE (8433)


Terms & Conditions and our Privacy PolicyTerms & Conditions and our Privacy Policy

Our Terms and Conditions and our Privacy Policy are outlined below. Please pay particular attention to the BBB and disputing charges section. If you are contacting us to change your preferences, please be sure to include all of your information. We cannot make any changes with partial information. Please allow 4-6 weeks for changes to take effect. Contact us at customers @ tidewaterworkshop.com

Any and all written and/or verbal communication between Tidewater Workshop and customers is privileged and intended solely for the recipient designated by Tidewater Workshop. Reproduction, distribution, forwards or copies to any third party is strictly prohibited.
Privacy Policy Statement
This is the web site of Tidewater Workshop.

Our postal address is: PO Box 456 Oceanville, NJ 08231
Our physical address is: 1100 Doughty Road Pleasantville, NJ 08232

Dear Customers and Visitors,
Your comfort and interests are of the utmost importance to us. If you have any questions regarding the policies listed below, suggestions or comments as to additional information you would like to see included, please feel free to contact us.

We can be reached via e-mail regarding this policy at customers @ tidewaterworkshop.com We can be reached via telephone at 1-800-666-8433. If you would like to change the marketing preferences we have on record for you, please use the form below, contact us via the above email address, or give us a call from 9AM - 2PM Monday through Friday, Eastern Time. Any of our customer service representatives will be able to update your information for you.

Due to the nature of our products, we do not expect that this site will be visited by children under 13; after all, how many children are in the market for garden furniture? Nonetheless, if we learn that a child under the age of 13 has provided personally identifiable information to this site, we will promptly remove such information from our files. The term “personally identifiable information” means any information that can be used to identify or contact a specific individual, such as a name, address, telephone number or e-mail address.

For each visitor to our website, only the visitor's IP (numeric) address is recorded. Email addresses are not obtained through any means other than direct submission by the visitor for the purposes of receiving a catalog or newsletter or placing an order. IP addresses are collected automatically by our server to be used only to determine the top several IP addresses from which we receive the most traffic. IP address is not used in any way to personally identify any website visitor or their movement throughout the site.

For the online store portion of this site, including secure order processing and encryption, Tidewater Workshop uses Yahoo! Store as a host; all secure transactions take place on Yahoo!'s secure servers. The following information pertains only to the online shopping portion of this site, and is quoted directly from the Yahoo! Shopping Privacy page:

"When you make a purchase through Yahoo! Shopping, the merchant will ask you for your name, billing and shipping addresses, email address, telephone number, and credit card information. Each merchant from whom you make a purchase will receive your personal and order information. Merchants may ask for additional information. Each merchant is solely responsible for their use of your personal and order information.

In addition to the merchant, Yahoo! may also collect and use certain personal and order information from Yahoo! Shopping users. You can access your order status and history in Yahoo! Shopping if you are a registered Yahoo! user. Yahoo! does not give your personal information or any information about where you have shopped or what you bought to any of our partners or advertisers.

Yahoo! Shopping uses cookies to facilitate the checkout process. If you choose to change your browser preferences to disable cookies, you will still be able to make purchases through most Yahoo! Shopping merchants but you will be limited in the number of items you can purchase at one time.

Yahoo! Shopping merchants use secure servers to protect all of your personal information including your name, address and credit card information.

To enhance your visit, Tidewater Workshop may provide links to other sites, such as the links on our 'Additional Resources' page. These other sites will have their own rules about privacy that you may wish to review. Tidewater Workshop has no responsibility for these linked websites.

From time to time, we may share your postal mailing address with other prestigious, reputable companies that we think may be of interest to you. If you do not wish to receive such mailings, please use the contact information above to indicate your preference.

We will not share your email address with any other company or third party. Tidewater Workshop may use your email address to send you a special offer in regard to Tidewater Workshop products that we think may be of interest to you. If you wish to never receive a special offer email from Tidewater Workshop, please indicate this preference by contacting us via phone or email at the above address, or use this online form.

Links to the Tidewater Workshop website that are provided in special offer emails allow us to track the response to that email and apply relevant special offers to responses to that email, but such links do not and cannot collect any personally identifiable information, only aggregate number of visits by all email recipients.

Our email removal process just recently changed. To stop receiving special offer emails, please visit http://www.tidewaterworkshop.net/remove.html and enter your email address and customer ID number, which can be found at the bottom of your most recent special offer email.

Our 'Seconds Sale Notification Email' is a separately maintained list. If you are interested in being added or removed from that list, please see our Seconds Sales page. Email addresses submitted for inclusion on that list will under no circumstances now or at any time in the future be used for any purposes other than the notification of future Seconds Sales by Tidewater Workshop.

If you are receiving multiple copies of our catalog, or would like to change the address at which you receive our catalog, please use the contact information at the top of this page.

Additional Terms & Conditions:

Tidewater Workshop operates in and maintains this site in New Jersey, in the United States. By providing personal and other information to this site, visitors understand and consent to the collection and processing of such information in, and the transfer of such information to New Jersey.
Your use of this site shall be governed in all respects by the laws of the state of New Jersey, USA.

Tidewater Workshop reserves the right to change this policy in order to address future developments of Tidewater Workshop or changes in industry or legal trends.

Contents of this site are copyright 1999-2018 Tidewater Workshop, all rights reserved unless otherwise noted.
Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of purchasing Tidewater Workshop products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited. All trademarks, service marks and trade names of Tidewater Workshop used herein are trademarks or registered trademarks of Tidewater Workshop and are the sole property of Tidewater Workshop.

Tidewater Workshop respects the privacy of our customers. Any and all communication in any form (including but not limited to written, verbal communication or conversation, email, and advertising) between Tidewater Workshop (including but not limited to its officers, employees, and suppliers) and its customers is copyright at the time of its transmission and may not be copied, reproduced, retransmitted or otherwise disseminated in any form to any other party without the express written consent of the CEO of Tidewater Workshop AND our customer. Tidewater Workshop will respect and enforce this copyright with respect to any online posting or communication of any form to a third party. Please rest assured that all of us at Tidewater Workshop seriously value your safe, secure, and private transaction with us.

A further word about disputing credit card charges. Credit card charge disputes are expensive, nasty and have a damaging effect on both parties. Before you dispute a charge be sure that you have written an email to our CEO at help@tidewaterworkshop.com and attempted to resolve the matter as per our Terms and Conditions.

A further word about posting comments online. Comments posted online at "review" sites (which are really complaint-driven sites) live forever in cyberspace. In order to post something online, it is necessary to make sure that what you write is honest, factual, and every word written will be true FOREVER. Our experience is that we could fill tens of thousands of orders properly and with no problem, but a handful of temporarily unhappy people posting an angry rant makes it appear to customers as though their experience is the norm. If you have had a great experience, tell your friends, your family and tell us too. If you are in the middle of a less-than-perfect experience, tell our CEO at help@tidewaterworkshop.com

Tidewater Workshop and the names of its principals are registered trademarks. Any use of these or any of our other trade and service marks by any other party is strictly prohibited. If you are angry and hastily decide to post an online complaint or review and use our name and/or registered marks on a website that is selling third party merchandise with ad-words or links, that is a violation of our mark and/or copyright. This is also true if you decide to write or email any one of a number of third-party, for-profit "better business" agencies.

Because of the destructive nature of comments posted online either directly or through a third-party, for-profit "better business" agency, Tidewater Workshop reserves the right to protect our interests and seek recovery of damages should an online posting use our marks without authorization or appear and have inaccurate, misleading and/or defamatory, actionable language or language that was true at one point but is no longer true. There is a misconception that companies - large and small - are fair game like politicians where anyone can say or write anything and get away with it. Tidewater Workshop is part of the larger online movement where companies now have to take a aggressive stance to defend themselves - often in court- against libelous and other law-breaking postings. It is sad that the internet has yet to police itself but that day is coming.

As such, at the moment any customer executes and provides payment for an order with Tidewater Workshop in any manner, that customer agrees to the following:

I agree that the transaction with Tidewater Workshop represents a contract between Tidewater Workshop and myself. As such, contractually, I explicitly agree that I will not post any comment, review, or other details of this transaction nor dispute the credit card charge (if applicable) without the express written consent of Tidewater Workshop. I further agree to handle any dispute regarding our transaction directly with the CEO of Tidewater Workshop and no other party. I further agree that any litigation regarding this transaction will be within the jurisdiction chosen by Tidewater Workshop. I understand that if I violate these terms, I am responsible for any and all damages suffered by Tidewater Workshop.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

If you do not agree to these terms and conditions, please do not use this site.


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Tidewater Workshop
Mailing Address:
P.O. Box 456
Oceanville, NJ 08231

Physical Offices and Merchandise Returns:
11OO Doughty Road
Pleasantville, NJ 08232